The City Of Billings Wants To Hear From You!

July 1, 2016


The City of Billings is asking all city residents to participate in The National Citizen Survey (NCS)™.  The survey responses help officials to: gauge citizen perceptions of living in Billings, evaluate the quality of city services, assess community priorities and make comparisons with peer cities.


The City conducted similar surveys in 2009 and 2012, which allows for a comparison of resident perspectives and opinions over the years.


Surveys have been mailed to 1,400 randomly selected households. The results will be included in a final report that city officials will use to guide future strategic and financial planning and budgeting decisions.  In addition to the mailed survey, the City has established a web survey that all residents can complete.  From July 1 to July 15, the survey will be available online at:   


The NCS is conducted by the National Research Center, Inc. (NRC), of Boulder, CO. The survey has been conducted in hundreds of local governments, ranging in size from small to large. Scientific sampling and weighting of the responses in each city ensure accurate and reliable results. Because each jurisdiction's survey is developed using a standard template, and many jurisdictions can be surveyed at one time, The NCS™ is a very efficient way to measure citizen opinion.  The NRC guarantees anonymity and will never disclose individual responses to the City of Billings.

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